Refund Policy

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Refund Policy for Hello Web Solutions

  1. All Hello Web Solutions can take the advantage of 7 days money back guarantee on Shared Hosting Packages if our service does not satisfy their needs and the:-
    1. Service is canceled within 30 (thirty) calendar days from the date of its order;
    2. Service cancellation is immediate;
    3. The support ticket is opened after cancellation is submitted;
    4. The invoice was paid by PayPal or Vodafone Cash.
  2. Conditions under which 7 days money-back guarantee does not apply:
    1. The Service was terminated due to a violation of the Terms of service.
  3. The 7 days money-back guarantee only applies to Shared Hosting Packages
  4. The 7 days money-back guarantee it does not apply for VPS, Dedicated Servers, domains, certificates, additional IP addresses, licenses, add funds transacitions and other one-time payments.
  5. All refunds are processed within three business days.

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